Refund Policy
This is the refund policy of the Letters to Barbara website. Please read it carefully before purchasing my products.
Tangible products
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 14 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. Please keep the invoice.
Digital products
Due to their nature, the digital products are non-refundable, and all sales are final. That said, I can’t offer, unfortunately, any refund if you purchase ebooks, Lightroom presets, etc. Thank you for your understanding.
Advice
If you have any questions regarding the products, both tangible and digital, please do not hesitate to contact me. I also encourage you to contact me for assistance if you experience any issues receiving or downloading my products. Please use the contact form and add your order number to the title.